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FAQ
Frequently Asked Questions
Browse through this section or send us a message.
Who lead your tours?
Our guides are passionate local experts in fields like art history, architecture and history. Most of them are licensed guides, which means that they hold a university diploma (license, master or PhD) in art history or history and that they are fluent in English.
Do all guides speak English?
Yes, all our guides are fluent in English.
Do your guides adapt to their public?
Our licensed guides all have a master of history of art and speak at least 2 languages fluently. They have been selected not only because of the knowledge and experience they bring, but thanks to their ability to adapt to different publics: children, art lovers, novices, seniors, multi-generation families, corporate groups. Our guides all have a desire to share their knowledge and passion for history and art.
Do you offer any discount if I book several tours?
Yes, we do provide a 120 USD off per tour multiple booking discount if you book 3 tours or more with us (please note that this discount will only apply if you book at least 3 tours, not transfers (transfers are not considered as tours).
What if I need to cancel my reservation?
Cilantro Travel makes every effort to serve our customers better. We also advise all customers to purchase traveler’s insurance in case of interruption, accidents, illness, or anything else that may come up. If a reservation has to be cancelled, customers will be charged a fee depending on how far from the departure date the cancellation takes place.